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Privacy Policy

Last updated: 1 October 2026

This policy explains what personal data DANMO (DANMOINDIA) collects when you visit danmo.in or buy from us, why we collect it, who we share it with and the choices you have. We follow India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.

What we collect

  • Order details: your name, phone number, email address, delivery address and PIN code, and what you ordered.
  • Account details: if you create an account, your login details, saved addresses, order history and wishlist.
  • Payment details: payments are handled by our payment partner. We do not see or store your full card, UPI or bank details.
  • Messages: anything you send us through the contact form, email or WhatsApp.
  • Device and usage data: your IP address, browser type and pages viewed, collected through cookies and similar tools to keep the site working and secure.

How we use it

  • To process, ship and deliver your orders, and to handle returns, exchanges and refunds.
  • To send order updates by SMS, email or WhatsApp.
  • To answer your questions and give support.
  • To prevent fraud and keep the website secure.
  • To send offers and new-drop news, only if you have signed up. You can unsubscribe at any time.
  • To meet our legal, tax and accounting duties.

Who we share it with

We share only what each partner needs to do its job:

  • Payment partner (Razorpay) to take online payments.
  • Shipping partners (through Shiprocket and its courier partners) to deliver your order.
  • Website hosting and email providers that run danmo.in and send our emails.
  • Government or law enforcement when the law requires it.

We do not sell your personal data.

Cookies and your browser

We use cookies to keep your cart and login working. Your wishlist and “recently viewed” list may also be saved in your own browser so they are there when you come back. You can clear these at any time from your browser settings. Blocking cookies may stop the cart and checkout from working.

How long we keep it

We keep order and invoice records for as long as tax and accounting laws require. Account data is kept while your account is open. Marketing data is deleted when you unsubscribe or ask us to delete it.

Your rights

You can ask us to show you the personal data we hold about you, correct it, update it or delete it, and you can withdraw consent for marketing at any time. Write to support@danmo.in and we will reply within 30 days. Some records, like invoices, may have to be kept by law.

Security

The website uses an encrypted (HTTPS) connection, and access to customer data is limited to the people who need it to serve you. No method of sending data over the internet is completely secure, but we work to protect your data.

Children

Our website is meant for adults. If you are under 18, please shop with the help of a parent or guardian.

Grievance officer

For any complaint about how your data is handled, contact our grievance officer at support@danmo.in. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.